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Westminster John Knox Press Transforming Church Conflict: Compassionate Leadership in Action

* Pastors---are you facing burnout? Is your congregation torn by internal divisions? Hunsinger and Latini will empower you to transform church conflict. Drawing on Marshall Rosenberg's principles of nonviolent communication, they share practical problem-solving strategies to help you differentiate observations from evaluations, express feelings, identify with needs, make requests rather than demands, and more. 184 pages, softcover from Westminster John Knox.
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