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Moody Publishers The Five Languages of Apology: How to Experience Healing in All Your Relationships

Conflict with others is part of life---and so is the need to say that you're sorry. Using revealing research and real-life examples, Chapman and Thomas offer proven techniques for speaking and hearing effective apologies; and outline practical steps for repairing relationships with spouses, friends, family members, and co-workers. Includes Apology Assessment Profile. 224 pages, hardcover from Northfield.
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