We have all been in situations where an apology is necessary. This audiobook uses revealing research and real-life examples to offer proven techniques for speaking and hearing effective apologies and outline practical steps for repairing relationships with spouses, friends, family members, and co-workers. This audio is designed to help individuals and couples resolve interpersonal conflicts. Read by the authors. Unabridged. 6.5 Hours. 6 CDs.
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