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Is this an update of the 1993 edition or a completely new book?
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Harvest House Publishers Confronting Without Offending: Positive and Practical Steps to Resolving Conflict

Meeting face-to-face to resolve an issue is difficult---but behavior expert Pegues makes it easier in this practical, Scripture-based guide! Discover effective and compassionate techniques for handling differences; how personality types influence discussions; how you can minimize defensiveness while promoting cooperation; and how to apply proven strategies for conflict-resolution. Indispensable real-life advice!
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